When Your Vendor's Workflow Doesn't Fit Your Playbook
You have a playbook. It's the hard-won collection of steps, handoffs, and rules that keeps your opera running. Then a vendor walks in, promising to craft everything easier. But their pipeline—the way they think task should flow—doesn't match yours. And no one noticed until week three of onboardion. That gap kills timelines. It forces your crew into workaround. Relationships sour. The worst part is that it was preventable. Here is how to choose a vendor by mapped their routine to your playbook initial, not after the contract is signed. Who Must Choose and By When The procurement lead's dilemma Maria, head of vendor onboarded at a mid-segment logistics firm, had forty-eight hours to choose between three payment orchestration platforms. Her CEO wanted a signed contract before the month-end board meeting.