Vendor Onboarding Pitfalls

Vendor Onboarding Pitfalls

When Your Vendor's Workflow Doesn't Fit Your Playbook

You have a playbook. It's the hard-won collection of steps, handoffs, and rules that keeps your opera running. Then a vendor walks in, promising to cr...

Vendor Onboarding Pitfalls

What to Fix First When Your New Vendor Keeps Playing by Different Rules

You signed the contract. You sent the welcome packet. Then the first invoice arrives with line items you never discussed. Or the weekly status report ...

Vendor Onboarding Pitfalls

Choosing an Integration Partner Without Testing Your Data Playbook First

Six years ago, I watched a $4M integration partnership implode in seven hours. The vendor had passed every demo checkpoint — sleek UI, impressive late...

Vendor Onboarding Pitfalls

When Your Vendor Onboarding Checklist Misses the Playbook Handoff

Vendor onboardion checklists are supposed to cover everything: legal contracts signed, credentials provisioned, security questionnaires submitted. But...

Vendor Onboarding Pitfalls

What to Fix First When Your New Vendor Keeps Missing the Same Data Fields

Here is a scene you probably know: your new vendor sends their first file. It is missing half the fields you need. Addresses are blank. Product codes ...